Data retention - verified
Does Alibaba Cloud Model Studio store your API prompts?
Default retention: up to 30 days. Trains on your API data: No. Zero data retention: enterprise only (enterprise customers with an account manager, after a needs assessment). Regional processing: US, EU, APAC and China.
Read from alibabacloud.com. Compare every AI API's data retention
- Trains on data
- No
- ZDR
- Enterprise only
- Regions
- US, EU, APAC and China
- Verified
- 2026-10-18
How long are prompts kept by default?
- Default retention
Up to 30 days
Prompts and responses from inference calls retained for no longer than 30 days by default, unless longer retention is legally required or reasonably necessary for security. Stateful features retained until deleted.
“By default, user’s prompts and responses from model inference calls are retained for no longer than 30 days, unless longer retention is required by applicable laws or is reasonably necessary to ensure the security of Alibaba Cloud Model Studio services. Stateful features (conversation storage, files) are retained until deleted by users.”
alibabacloud.com - Duration
- Not stated
- Purpose
- Not stated
Does it train on your API data?
No
Not used for training.
“Alibaba Cloud strictly protects your data privacy and will never use your data for model training.”
“Without your separate consent, we will not use your business data (including inputs, outputs, and files) to train, fine-tune or improve any foundation model.”
Zero data retention (ZDR)
- Availability
Enterprise only
Enterprise customers with an account manager, after a needs assessment
- Who can get it
Enterprise customers of the International Site with an Alibaba Cloud account manager, subject to a needs assessment; workspace-level; non-Mainland China regions; pay-as-you-go, dedicated deployment, DTU and PTU modes; only ZDR-supported model series.
- Not covered
Third-party vendor models; non-ZDR models (fall back to standard retention without being blocked); Agent/Workflow application calls; RAG/knowledge base; Batch inference and async task API; Model Playground; stateful OpenAI-compatible Responses API. Encrypted cache window up to 24 hours; flagged content-safety logs up to 2 years.
- From the docs
“ZDR is available to enterprise customers with an Alibaba Cloud account manager, subject to a needs assessment. Please contact your account manager to apply.”
alibabacloud.com “Non-Mainland China regions, including Singapore, US (Virginia), Germany (Frankfurt), China (Hong Kong), Japan (Tokyo), as shown in the Alibaba Cloud Model Studio console.”
alibabacloud.com “If a workspace with ZDR enabled calls a model that does not support ZDR, that call will follow Alibaba Cloud Model Studio’s standard data retention policy and will not be blocked.”
alibabacloud.com “Encrypted cache window: To complete inference and deliver results, prompts and responses pass through an encrypted cache window (by default, no longer than 24 hours) and is automatically deleted upon expiry; during the cache period it is not used for model training, human review, or any other purpose.”
alibabacloud.com
Features kept longer
Stateful features hold your content until a job finishes, a window expires or you delete it, often regardless of the default above.
| Feature | Retention | The docs say |
|---|---|---|
| Stateful features (conversation storage, files) | Until deleted by users | “Stateful features (conversation storage, files) are retained until deleted by users.”alibabacloud.com |
| Stateful features under ZDR (input/output files, images) | Until deleted by user, or 48 hours if not deleted | “Stateful features (input/output files, images, etc.): retained until deleted by user, or deleted within 48 hours if the user does not delete them.”alibabacloud.com |
| Batch inference and asynchronous tasks | Until task completion and result delivery | “Task input/output files will be stored until task completion and result delivery.”alibabacloud.com |
| Content flagged by safety filtering | No longer than 2 years | “Please note that content flagged by our automated safety filtering systems is retained in accordance with Alibaba Cloud International Website Privacy Policy, applicable laws and regulations, for no longer than 2 years, for the purpose of cooperating with law enforcement cases and rights protection procedures; such retention shall not be deemed a breach of ZDR.”alibabacloud.com |
| RAG / knowledge base | Not stated | “Knowledge base content will be durably stored for retrieval.”alibabacloud.com |
Where is your data stored and processed?
- Regional processing
US, EU, APAC and China
Region sets storage; deployment scope sets where inference runs
- Stated location
The region and deployment scope you choose
Recorded as: Depends on chosen region and deployment scope; Global scope draws on a larger inference pool with no fixed geography stated.
- How to choose
- Not stated
- What it covers
Region = storage; service deployment scope = processing (inference execution).
- Summary
Region (China Beijing, Singapore, Germany Frankfurt, Japan Tokyo, China Hong Kong, US Virginia) sets the access point and data storage location; a separate service deployment scope (Global or a geographic scope such as EU, US, Japan, Hong Kong) sets where inference runs. Static data stays in the selected region.
- From the docs
“Regions determine the access point and data storage location.”
alibabacloud.com “Your application sends a request to the selected region through the endpoint. Request data is stored in that region.”
alibabacloud.com “The inference result is returned to the region for storage and then sent back to your application. Your static data always remains in the selected region.”
alibabacloud.com “Different regions support different service deployment scopes, and Model Studio schedules inference within the selected scope. For example, US (Virginia) supports Global and US, and Germany (Frankfurt) supports Global and EU.”
alibabacloud.com
Regional endpoints
- China (Beijing) cn-beijing
{WorkspaceId}.cn-beijing.maas.aliyuncs.com / dashscope.aliyuncs.comSource: alibabacloud.com
- Singapore ap-southeast-1
{WorkspaceId}.ap-southeast-1.maas.aliyuncs.com / dashscope-intl.aliyuncs.comSource: alibabacloud.com
- Germany (Frankfurt) eu-central-1
{WorkspaceId}.eu-central-1.maas.aliyuncs.comSource: alibabacloud.com
- Japan (Tokyo) ap-northeast-1
{WorkspaceId}.ap-northeast-1.maas.aliyuncs.comSource: alibabacloud.com
- China (Hong Kong) cn-hongkong
{WorkspaceId}.cn-hongkong.maas.aliyuncs.com / cn-hongkong.dashscope.aliyuncs.comSource: alibabacloud.com
- US (Virginia) us-east-1
{WorkspaceId}.us-east-1.maas.aliyuncs.comSource: alibabacloud.com
Certifications
- SOC 2
“Alibaba Cloud Model Studio has achieved SOC 2 compliance with an unqualified opinion, validating our rigorous controls for Security, Availability, and Confidentiality.”
Research notes
- Hostnames are from the regional access table (workspace-dedicated domain / DashScope domain). DashScope domain stops getting new features after September 30, 2026. Fine-tuning only in Singapore and China (Beijing) per the regions table.
FAQ
Does Alibaba Cloud Model Studio store your API prompts?
Up to 30 days. Prompts and responses from inference calls retained for no longer than 30 days by default, unless longer retention is legally required or reasonably necessary for security. Stateful features retained until deleted. The provider says: "By default, user’s prompts and responses from model inference calls are retained for no longer than 30 days, unless longer retention is required by applicable laws or is reasonably necessary to ensure the security of Alibaba Cloud Model Studio services. Stateful features (conversation storage, files) are retained until deleted by users."
Does Alibaba Cloud Model Studio train on your API data?
No. The provider says: "Alibaba Cloud strictly protects your data privacy and will never use your data for model training."
Does Alibaba Cloud Model Studio offer zero data retention?
Enterprise only (enterprise customers with an account manager, after a needs assessment). Enterprise customers of the International Site with an Alibaba Cloud account manager, subject to a needs assessment; workspace-level; non-Mainland China regions; pay-as-you-go, dedicated deployment, DTU and PTU modes; only ZDR-supported model series.
Where does Alibaba Cloud Model Studio process your data?
Regional processing options: US, EU, APAC and China (region sets storage; deployment scope sets where inference runs). Stated processing location: The region and deployment scope you choose.
Sources
Last verified from Alibaba Cloud (Qwen)'s own pages below. Quotes are verbatim.
This page summarizes what each provider's own pages say. It is not legal advice; your contract, data processing addendum and the provider's current terms govern what happens to your data.
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