Cloud contact-center services - verified
Twilio ConversationRelay
Twilio ConversationRelay is listed under cloud contact-center services. Its first listed price, in its own words: $0.07/ min (per minute). Read from the vendor's own pages on October 19, 2026.
Last verified: 2026-10-19
Read from twilio.com. Docs - Pricing - Compare every voice agent platform
Status
- Status, as stated
Current
“Twilio's Conversation Relay empowers you to build powerful AI voice experiences for your customers.”
twilio.com - Last verified
Changes recorded: none. None stated.
How Twilio ConversationRelay charges
Every price line Twilio ConversationRelay states, in its own words and units, with what it says the price includes and the quote. Nothing is converted.
| Price, in the vendor's words | Unit | Includes, as stated | Quote and source |
|---|---|---|---|
| $0.07/ mincoverage not statedThe voice pricing row does not say what the per-minute ConversationRelay rate covers. | per minute | Not stated. The pricing row does not say what the $0.07 per minute covers. | “Conversation Relay Integrate voice AI into your tech stack without the complexity. Focus on your AI while we handle the voice infrastructure. · $0.07/ min” |
- Free tier or credits
- Not stated
Not stated on the voice pricing row or docs.
Read with care
- coverage not statedTwilio ConversationRelay
$0.07/ min
The voice pricing row does not say what the per-minute ConversationRelay rate covers.
“Conversation Relay Integrate voice AI into your tech stack without the complexity. Focus on your AI while we handle the voice infrastructure. · $0.07/ min”
twilio.com
Telephony
- Phone numbers
- Not stated
Not stated on the ConversationRelay docs page (runs on Twilio Voice calls).
- SIP
- Not stated
Not stated on cited pages.
- Bring your own carrier
- Not stated
Not stated on cited pages.
Models, tools and calls
- Bring your own models
TTS: Google, Amazon, ElevenLabs
“The provider for TTS. Available choices are Google, Amazon, and ElevenLabs.”
twilio.com STT: Google, Deepgram
“The provider for STT. Available choices are Google and Deepgram.”
twilio.com Twilio handles speech recognition and text-to-speech; you build the application
“Let Twilio handle the heavy lifting of speech recognition, text-to-speech, and voice synthesis, so you can focus on building your application.”
twilio.com - Function calling and tools
- Not stated
Tool calls run in your own application; not stated as a ConversationRelay feature.
- Transfer and handoff
action URL requested when the Connect verb ends
“The URL that Twilio will request when the <Connect> verb ends.”
twilio.com - Recording and transcripts
- Not stated
TwiML reference lists an intelligenceService attribute for persisting transcripts; not separately priced.
- Languages
- Not stated
Not stated as a count on cited pages.
Self-hosting, license, compliance and scale
- Self-hosting
- Not stated
Hosted Twilio service.
- License
- Not stated
Proprietary service.
- Compliance
HIPAA Eligible Service when configured properly
“Conversation Relay is a HIPAA Eligible Service when configured properly.”
twilio.com - Concurrency
- Not stated
Not stated.
- SDKs
- Not stated
Not stated on the overview (example uses the Node.js twilio library).
Vendor-stated latency
Latency as Twilio ConversationRelay states it about itself. Vendor-stated, not measured.
- Vendor-stated
- Not stated
Not stated.
Dataset note
Interruption control stated: "Specifies if caller speech can interrupt TTS playback." PCI-compliant workflows supported with PCI-compliant providers (TwiML reference).
FAQ
How much does Twilio ConversationRelay cost?
In Twilio ConversationRelay's own terms: $0.07/ min (per minute). As read on October 19, 2026; prices are not converted.
Does Twilio ConversationRelay connect to phone calls?
Not stated on the pages we read. Not stated on cited pages.
Can I self-host Twilio ConversationRelay?
Not stated. Hosted Twilio service. License: not stated. Proprietary service.
Sources
Last verified from each vendor's own pricing pages, docs and license files; every quote was string-matched against the page that day. This is not a benchmark. Prices are shown in the vendor's own unit and change without notice, so check the linked source before you commit.
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